Gold Jade
Dental Insurance Glossary

Basic services

Fillings, extractions, and basic treatment, your plan pays 70 to 80% after the deductible.

What are basic dental services?

Basic dental services are the middle tier of dental procedures, covering fillings, simple extractions, and often non-surgical periodontal care. PPO plans typically pay 80% of the allowed amount after your deductible, so you pay the remaining 20%.

Basic services (also called basic coverage or Class II services) sit between preventive care, which plans usually cover at 100%, and major services such as crowns and bridges, which plans cover at around 50%. They address active disease or damage without the lab-fabricated parts that define major work. A short waiting period of 3 to 6 months is common on individual plans before basic benefits begin.

ProcedureCategoryTypical plan pays
Composite or amalgam fillingsBasic80%
Simple extractions (visible tooth)Basic80%
Deep cleaning, scaling and root planingBasic on most plans, major on some50% to 80%
Surgical extractions, impacted wisdom teethMajor or oral surgery50%

The exact split depends on your plan's benefit schedule, and some carriers such as UnitedHealthcare or MetLife place deep cleaning in basic while others treat it as major. Always confirm against your own Summary of Benefits.

How it works

A basic service claim (CDT codes in the D2000, D4999 range for most basic procedures) is received by the carrier. The plan confirms: (1) the basic waiting period has elapsed, (2) the deductible has been applied, (3) the coinsurance percentage for basic services applies, (4) the procedure is on the covered services schedule. If all conditions are met, the plan pays its percentage (80% is common) of the allowed amount after the deductible.

Example

Composite filling on a back tooth, two surfaces (D2392). In-network allowed amount: $180. Your $50 deductible is unmet. Plan: deductible first, you pay $50 toward the $180. Remaining: $130. Plan pays 80% × $130 = $104. You pay 20% × $130 = $26. Total your cost: $50 + $26 = $76. If deductible already met: you pay only 20% × $180 = $36.

What to watch out for

  • The waiting period for basic services (typically 3 to 6 months on individual plans) applies even if you had dental insurance before, unless you invoke continuity-of-coverage credit at enrollment. A lapse in coverage, even brief, resets the clock.
  • Amalgam vs. composite is a coverage nuance. Some plans cover composite fillings on posterior (back) teeth only at the amalgam rate, paying the composite cost up to the allowed amount for a less expensive amalgam filling. If you choose composite on a back tooth, confirm your plan's policy; you may owe the difference.

Frequently asked questions about basic services

Find a dentist who accepts your PPO

Search CoverCapy's verified network of accredited PPO dentists and confirm your coverage before you arrive.

Search PPO dentists near me

Free verification · No account required

Find a dentist who takes your planCompare every PPO plan